Yes, you may remove the center cap to check on food or add ingredients during a program. Be sure to NOT remove the center cap after the unit sounds a sequence of beeps, as this is a warning the program is about to stir the contents.
The blender will beep during a cooking or infusion program before stirring or blending. There will also be a sound to signify the program is complete.
Product care & maintenance
The blender will heat up and pulse to remove residue from the glass and the heating plate.
The lid is not locked in place and needs to be secured for the selected function to start.
The pitcher is not properly installed on the base. Simply place the pitcher down onto the base, ensuring the pitcher is fully seated.
You are attempting to run a program that has been disabled. Be sure the pitcher and lid have been properly installed. For your safety, certain programs may only be run 2 consecutive times.
Make sure unit is plugged in. Display will light up with usable programs once connected to power. Pitcher and lid must be engaged to select a program.
The lid is removed by rotating from the handle counterclockwise and then lifting up.
All programs were developed by culinary experts to deliver the perfect balance of heating, stirring, and blending patterns to give perfect results, so you do not have to set the time or temperature.
To select a specific temperature, use the Manual COOK setting instead of an Auto-iQ program.
If the lid was removed while running a program or while in a Manual mode, the cooking or blending function will pause. Replace the lid and push the program button again to continue from where the time left off
Auto-iQ programs are timed to finish on their own when they are complete, so the clock counts down until the program has finished. When using Manual modes, the clock will count up from 0 until the auto shutoff time is reached or the button for the currently running mode is selected again.
Make sure the Ninja® logo is facing forward before placing the pitcher directly onto the blender base. If the pitcher is still not fully seated, rotate the coupling under the pitcher to help align it to the base.
Try running the CLEAN program a second time. You may also hand-wash the pitcher using the included cleaning brush, which is specifically designed to clean those hard-to-reach areas.
The control panel is designed to return to standby mode when left inactive for 3 minutes. If you have taken longer than 3 minutes to choose a function, or if the program has finished, the unit will return to standby mode.
We’ve incorporated STIR ALERT within all Auto-iQ programs to let you know the unit is about to stir. The alert is 3 beeps followed by a 2-second pause before each stir.
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