Terms and Conditions
Ninja Lab x Luxe Café Sydney Promotion
1.
Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2.
Entry is only open to Australian residents.
3.
Entrants under 18 years of age must have permission from a parent or guardian who is over 18 years of age. Parents or guardians must consent to the entrant's participation in the promotion and agree to these Terms and Conditions on their behalf. Documentation of this consent may be required.
4.
Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to participate. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
5.
Entries into the promotion open and close during the below dates for the Activation (defined below in clause 6):
- Ninja Lab x Luxe Café Sydney commencing at 8:00am AEDT on 03/11/2025 and closing at 6:00pm AEDT on 06/11/2025
6.
To enter, individuals must, during the relevant dates at the Activation as per clause 5, undertake the following steps:
-
Ninja Lab x Luxe Café Sydney:
- Visit the activation site for Ninja Lab x Luxe Café Sydney at Martin Place
- Scan the QR code at the entry of the activation OR Scan the QR code on the coffee cup for your chance to win
- Scan the QR code and follow the prompts to the online entry form, input the requested details and submit the fully completed online entry form
7.
Individuals that participate in an Activation, as per the above, will be awarded one (1) entry into the daily draw.
8.
Multiple entries are not permitted. Only one (1) entry is permitted per day.
9.
The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
10.
Incomplete or indecipherable entries will be deemed invalid.
11.
If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
12.
There is a total of four (4) daily prizes available to be won during the Promotional Period across the activation.
13.
The draw for the Daily Prize will take place at SharkNinja Pty Ltd, Level 23, 45 Clarence St, Sydney NSW 2000 at 11:00AM AEDT on 4th, 5th, 6th and 7th November 2025. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. The winner of the Major Prize will be notified by email within seven (7) days of the draw.
14.
The Promoter's decision is final and no correspondence will be entered into.
15.
The first valid entry drawn will win one (1) Ninja Luxe Café Premier Espresso Machine valued at $799.99 ("Daily Prize").
Daily Prize includes one (1) of:
- Ninja Luxe Café Premier Espresso Machine (Stainless Steel) valued at $799.99
- Ninja Luxe Café Premier Espresso Machine (Midnight Black) valued at $799.99
- Ninja Luxe Café Premier Espresso Machine (Gunmetal) valued at $799.99
- Ninja Luxe Café Premier Espresso Machine (Cyberspace) valued at $799.99
16.
Winners are responsible for ensuring that all prize delivery details provided are correct. The Promoter will not be liable for any costs associated with re-delivery of a prize, should the delivery details provided by a winner be incorrect.
17.
Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize by the time stipulated by the Promoter, then the prize will be forfeited.
18.
If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value or specification, subject to any written directions from a regulatory authority.
19.
Total prize pool value is up to $3,199.96.
20.
Prizes are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
21.
If a winner of any prize is under the age of 18 years, the prize will be awarded to the winner's nominated parent or guardian on the winner's behalf.
22.
A draw for any unclaimed prizes may take place on 21/11/2025 at the same time and place as the original draw, subject to any directions from a regulatory authority. Winners, if any, will be notified by email and phone within seven (7) days of the draw.
23.
In the event of war, terrorism, state of emergency, government lockdown, pandemic or any other kind of disaster or unforeseeable event beyond the Promoter's reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.
24.
Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
25.
If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
26.
Quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured. Any instant win prizes that are part of the advertised total prize pool that are won but remain unclaimed will be awarded in the unclaimed prize draw.
27.
Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
28.
Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking of a prize.
29.
The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://ninjakitchen.com.au/policies/privacy-policy. In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI to any entity outside of Australia.
30.
The Promoter is SharkNinja Pty Ltd (ABN 87 147 260 197) of Level 23, 45 Clarence St, Sydney NSW 2000.